I believe training anybody on any particular tool (even the seemingly ubiquitous Microsoft Office suite), is the wrong way to go. Talk to them about the skill (writing, creating presentations, etc), and then give some assignments across a couple of different tools. This gives you transferrable skills, which will equip you to communicate and collaborate regardless of the latest wave of tools. And that’s what’s important, in this day of increasing change.
Learnlets » eLearning 2.0.
I was just discussing this with a colleague this morning and I love Clark’s take on this.
Developing Online Training and Presentation Materials | Sun Learning eXchange.
Sun has lots of “2.0-ish” information including this video site. This particular video is a nice one about PowerPoint to video using Camtasia. The rest of the site has good info and examples of wikis, blogs, etc in a corporate setting.
Go Big Always – Here’s my crap, please talk about it.
I think this is right on money and I”ve also seen this happen a number of times. Garbage in..garbage out. No technology will ever fix that.
Here’ the crux of it:
We have a ton of (documents, marketing materials, assets, whatever) and we want to get that stuff out there so that other people can talk about it and make it better.
I get why this is attractive but it never ceases to amaze me. The strategy of moving the same old stuff into a community is a failing strategy. Have you ever been to a community filled with documentation and marketing materials and loved it? No. We can get that same stuff in a million other places, we don’t need another one.
Companies need to spend a lot more time thinking through why they’re doing the community to begin with. The problem is, it’s much easier to justify hanging your laundry out for other people to clean than it is to get people to think differently.
KM/ Enterprise 2.0
I think this is EXACTLY why we should get over our fears of having no control over tools such as wikis and blogs. Very well said!
This is from a recap of an eLearning Guild session by Angela White:
“The idea of collaboration and using tools like Wikis to contain community-generated content means moving away from this old idea of a single owner. That’s going to be a tough one… Another argument the resisters cry is “But what if bad information gets out there?” Well, Kevin had a great point. The “bad” information is already out there – it’s over the phone, near the water cooler, buried in personal email. If that content was put out on a collective space like a Wiki it could be seen by the community and corrected. In a way, there’s more “control” in that. Another concern management has about these tools is that it will encourage people to waste time. Well, again, if they are going to waste time – they are going to waste time. Tools don’t waste time, people do. I’m going to adopt some of these ideas and add them to my elevator conversations.”
I participated in a KM / Enterprise 2.0 session with Royal Dutch Shell via APQC in which they shared a lot of great things about what they are doing in this arena. I found this article that captures very well what we covered in the session. I like that their focus is on the people and keeping the technology involved as simple and transparent as possible. I really believe that is a BIG key for successful adoption of these things. It’s got to be beneficial and easy to use — otherwise, why bother.
Knowledge Management Review: FOCUSING ON BEHAVIORS AND LEARNING AT SHELL
Filed under 2.0, learning
I think this picture says a lot and is a simple representation of the differences between using email and a wiki to work collaboratively. Easy to see the benefits isn’t it?
Wikinomics » Blog Archive » Wiki collaboration leads to happiness
Filed under 2.0, DevTools